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What to do if the bike was stolen? 1. report the theft to the police Even though the chances of the bicycle being recovered are often not very good, it is important to report the theft to the police immediately. In some communities, this is now even done via an online form on the Internet. It is also important to report the theft to the police, as this is required by the insurance company. 2. report the theft to the insurance company The documents and information required by the insurance company in the event of a claim differ from company to company. However, these are often the same.proof of purchase of the bicycle, ideally with the serial or frame numberPolice referenceCertificate from the local lost property office that the bicycle was not returned to itThe insurance company also often wants to know:Where was the bicycle stolen? when was the bicycle stolen? how was the bicycle connected? if the bicycle was stolen from a closed room, could traces of burglary be found? 3. register the stolen bicycle with GLOBAL BACK If the bike is offered for sale and the buyer checks the frame number directly at GLOBAL BACK or on one of the many GLOBAL BACK satellite pages. Then the buyer will immediately see that the bike has been stolen from you! Very often bicycles are stolen but left standing for a short time. If the bike is found, GLOBAL BACK can also be used to establish that the bike belongs to you.